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PRIVACY AND SECURITY POLICY

 

Ambrosia & Nectar is committed to protecting the privacy and accuracy of confidential information to the extent possible, subject to provisions of state and federal law. Other than as required by laws that guarantee public access to certain types of information, or in response to subpoenas or other legal instruments that authorize access, personal information is not actively shared. In particular, we do not re-distribute or sell personal information collected on our web servers. Below, our privacy and security policy describes the types of personal information we may collect from you when you visit our website, how we use this information, and when we share it with third parties or our affiliated brands. By using our website, you consent to the collection and use of this information By Ambrosia & Nectar.

INFORMATION COLLECTED

Ambrosia & Nectar collects data that you provide on ambrosiaandnectarcandles.com  When you visit our Web site, place an order, otherwise interact with our Web site, visit our social media pages, attend one of our events, and/or contact us via e-mail, certain information is or may be collected. Among the types of information that may be collected are the following:

 

  • If you create an account, we may collect your name, company, address, phone number, and email address

  • If you place an order, we may collect your name, company, address, phone number, email address, billing information, shipping information, the kind of product purchased and other information about your purchase

  • If you sign up for emails, we will collect your email address

  • If you send us an email, we will collect your name, email address, and any information that you may choose to submit with the e-mail message

  • If you participate in any surveys, contests, wish lists, reviews, and other voluntary offerings provided on the Web site, we will collect any information you submit as part of such offerings

  • We may collect information about your use of coupons and other discounts on our online store, including the number of discounts used, interests and shopping preferences.

 

Ambrosia & Nectar may collect and store two types of information: "personal information" and "automatic information."

Personal information tells us who you are such as your name, gender, billing address, shipping address, email address, telephone number, date of birth or age, any personal preferences you choose to provide, transaction details such as style, size, price, discount, date, store, your credit card number and expiration date used for transactions, and an assigned password to protect your privacy. 

Automatic information is information that we may collect automatically whenever you interact with this website such as your IP address, the type of computer you use, the web browser you use, and the web page that linked you to our site. An IP address is a number assigned to your computer when you connect to the Internet. Each time you visit this site, our web server may automatically recognize and collect this information. Automatic information also includes "cookies" which are used in order to deliver web content specific to individual users' interests or to keep track of online purchasing transactions. Sensitive personal information is not stored within cookies.

In conjunction with obtaining information through cookies, our web servers may log details such as your operating system type, browser type, domain, and other system settings, as well as the language your system uses and the country and time zone in which your device is located. The web server logs also may record information such as the address of the web page that linked you to our site and the IP address of the device you use to connect to the Internet.

To control which web servers collect this information, we may place tags on our web pages called “web beacons.” These are computer instructions that link web pages to particular web servers and their cookies.

 

USE OF INFORMATION

Ambrosia & Nectar. uses this information to confirm and process sales transactions or to contact you with questions or communications about your order, or to respond to your customer service inquiries. Information is also used to enhance and personalize your shopping experience online, to communicate with you for marketing and promotional purposes including via targeted postal pieces, phone messages, or personalized emails, and to improve the effectiveness of our websites and business activities. You may indicate your contact preferences regarding promotional communications either directly to us online or by phone.

We may use the information collected through automated means on this site for market research, data analytics and system administration purposes, such as to determine whether you’ve visited us before or are new to the site, to tailor ads displayed to you on our site and elsewhere and for compliance with our legal obligations, policies and procedures, including compliance with relevant industry standards and the enforcement of our Terms and Conditions.

INFORMATION PROTECTION

Ambrosia & Nectar takes reasonable precautions to protect the security of your personal information. Our Web site is hosted on servers that utilize SSL server software. Any credit card information that you provide is encrypted while it is being transmitted over the Internet in order to reduce the possibility that such information can be read by an unauthorized person. We maintain appropriate administrative, technical and physical safeguards designed to protect the personal information you provide against accidental, unlawful or unauthorized destruction, loss, alteration, access, disclosure or use. However, no security system is perfect and we cannot promise that information about you will remain secure in all circumstances, including the security of your data during transmission to us or the security of data on your mobile device.

INFORMATION DISCLOSURE

Ambrosia & Nectar will not disclose, without your consent, personal information collected about you, except for certain explicit circumstances in which disclosure is required by law. Ambrosia & Nectar will not distribute or sell personal information to third-party organizations.

 

We may disclose personal information about you to third parties who provide services to us and who agree to maintain the confidentiality of such information in accordance with this privacy policy and use the information only in connection with the services they provide. These third parties may provide a variety of services to us including, without limitation, hosting our website, assisting us in fulfilling your transactions and customer service inquiries, managing and updating your customer information record in our database, deploying our emails and promotional offers to you, or fulfilling your request to unsubscribe from our email. We also use third party vendors to assist us in better understanding how people use our site, including measuring the effectiveness of our advertising. We and our vendors may place cookies and web beacons on your computer to collect information such as the IP addresses of our visitors' computers, the state and zip code from which our visitors come, which search engine referred you, how you navigated around our site, what you browsed and purchased and what traffic is driven by banner ads and e-mails. We do not authorize those third parties to make any other use of your information except on an aggregate, non-personal basis (in other words, the information will not be identified with you).

We may use and/or disclose to others information about your demographics and use of our website in a manner that does not reveal your identity. We may match information collected from you at our website with information obtained collected from other sources or third parties. 

We may disclose personal information in special cases when we have reason to believe that disclosing this information is necessary to identify, contact, or bring legal action against someone who may be causing injury to or interference with (either intentionally or unintentionally) our rights or property, other users of our website, or anyone else who could be harmed by such activities.

We may also disclose personal information when we reasonably believe that the law requires it. We might sell or buy subsidiaries, or business units. In such transactions, personally identifiable information generally is one of the transferred business assets but remains subject to the promises made in any pre-existing privacy policy. Also, in the unlikely event that assets of Harlem Candle Co. are sold, personal information may be one of the transferred assets.

unsubscribe

Yes, if you don't want to receive such promotional materials or notices – please just notify us at any time.

Privacy Statement Revisions

This Privacy Statement was last revised on November 29, 2021. We may change this Privacy Statement at any time and for any reason. We encourage you to review this Privacy Statement each time you visit the web site.

If we make a significant change to our Privacy Statement, we will post a notice on the homepage of our web site for a period of time after the change is made. 

 

Responsibility for External Sites

While you are using this website, you may be linked or directed to other third party sites outside of the website that are beyond our control. Each of these third parties may have a privacy policy different from ours. We are not responsible for the performance of web sites operated by third parties or for your business dealings with them. Therefore, whenever you leave this web site we recommend that you review each web site's privacy practices and make your own conclusions regarding the adequacy of these practices.

 

How to Contact Us

If you have any questions or comments about this Privacy Policy, or if you would like us to update information we have about you or your preferences, please contact us by email at ambrosiaandnectarcandles@gmail.com or telephone at 1-832-377-0078. If we need, or are required, to contact you concerning any event that involves your personal information we may do so via email or telephone.

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